Returns & Exchanges
At Negative, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return window for all unworn and unwashed items. Simply ensure all original tags are attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it to your original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend keeping your tracking receipt for peace of mind.
- 4.Receive Your Refund
After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.